This is a list of commonly asked tech support questions in using the calendar. We hope it will be of some assistance before submitting a tech support ticket.
If you are not a paid member of PhiladelphiaDANCE.org, we are no longer providing free correcting or editing of events to be sure they are properly formatted for our guidelines.
The most common errors that our AI bot picks up on are:
1. Event title is in all caps
2. Event title has a variety of punctuation marks – !!! () 
3. Event title contains information other than Company/Individual – Live/Hybrid/Virtual – Name of Show
See other approved events for format
1. Should only tell us about the show and the participants
2. Descriptions should NOT contain information provided in other required fields such as date/time, venue, pricing, ticket links, etc.
1. Links contain tracking code, including FB code.
1. Missing fields
2. No photo or photo is a ridiculous high res image in size
3. Event is really a fundraiser and promoted as such, including links to a fundraiser page.
4. Event is not occurring in the greater Philadelphia region
5. Any information provided is deemed hurtful, racist, misogynistic, homophobic, or otherwise detrimental to a positive arts community.
YOU MUST BE A PHILADELPHIA (all 5 counties and Lehigh Valley) based company or organization to add your events here.
STEP 1 – Create Your Free Account, Click Here
STEP 2 – Wait for email with a link to set your password. Use the first link in your email. If not received be sure to check your spam folder.
STEP 3 – Login with your username and password, Click Here
STEP 4 – Once logged in, Click Here to ADD YOUR EVENT
ALL EVENTS ARE REVIEWED BEFORE THEY ARE POSTED. THIS CAN TAKE UP TO 24 HOURS.
VIEW/EDIT/DELETE YOUR SUBMITTED EVENTS – Click Here
You can now easily add and RSVP to your event. When creating a new event, click on the +NEW RSVP button under the TICKETS section and fill in the required information before submitting your event.
To view responses/RVSPs and email/download response lists simply be sure you are logged in to your account and then go to your View Events Page. Just click on Attendees to view.
BEFORE ADDING TICKETING TO YOUR EVENT, Please complete the Seller Agreement If we do not have a seller agreement in place the ticket option will be removed from your listing.
You can now sell tickets right from your event listing. When creating a new event, click on the +NEW TICKET button under the TICKETS section. Then specify ticket type & price (general, student, senior). SELECT – Share capacity with other tickets and specify the maximum number of tickets to be sold. Add additional ticket types and prices as needed.
ALL TICKETS are processed through PhiladelphiaDANCE.org / Dance Box Office and checks are then sent out 3-5 business days following events. We charge a 3.3% of ticket price for credit card handling along with a $0.34 per ticket fee. (as of 6/25/2020)
Now you can use our plugin to add the calendar to your own WordPress site. Click here to get the FREE plugin with instructions. It is easy to do!
It was decided as a matter of policy to keep the calendar restricted to dance performances and not to include fundraisers. There are just too many people raising funds for dance with events that do not necessarily include a full dance performance that would be of interest to the general public. Fundraisers may be posted on The Community Forums at https://philadelphiadance.org/danceforums/
As a matter of policy, we do not cover events occurring at venues in New Jersey or Delaware. There is a real time expense in terms of server access, maintenance and labor that led to this decision. Issues around where to draw a border in New Jersey (just southern Jersey or all of New Jersey) and the same in Delaware also exacerbated this situation. As a result we only cover the 5 Philadelphia counties and Allentown region. If you have a dance company in Delaware or New Jersey that is performing in the greater Philadelphia region, you may register and post that event.
Let’s begin with the Time & Date settings for your event. This applies whether you’re converting an existing single event into an event series or creating a new event series from scratch.
With recurring events, the first occurrence of your event series will reflect the options chosen for Start/End under this heading. That is the same as creating a single event. Be sure that you’ve specified the correct start date, end date, and start and end times for the first event in your series before proceeding.
After making your selections for the first event in your series, you’ll see an Event Series option. This option is located just below the Start/End options for your event.
Click the Schedule multiple events button to display the first set of options for your event series. You’ll see a row of buttons denoting the available recurrence types for your event series.
For event series that conform to a regular pattern, select the option that applies to your event series (Daily, Weekly, Monthly, or Yearly). If your event occurs on specific dates without following an established pattern, select the Once option for your event. We’ll go over the options for both pattern-based and non-pattern-based recurrences below.
Pattern-Based Event Series
Once you’ve picked the option that works best for your event, more fields will appear, as shown below:
Let’s use the Daily event recurrence options as an example. All pattern-based recurrence types will default to the most basic type of recurrence. In this case, that’s an event that recurs daily, at the same time as the original event. You can tailor this pattern even further, if needed. For example, you might wish to have:
- An event that recurs every three days
- A weekly event that recurs every week on Tuesdays and Thursdays
- A monthly event that always falls on the first Friday of the month.
Each of these patterns can be made with Events Calendar PRO’s recurring events features.
Setting the pattern to end on a given date lets you specify the last possible date an event from the sequence can take place on. Example:
- You create an event starting Wednesday, October 4, 2017
- It recurs every week ending on Wednesday, October 25, 2017
- That final date is when the last event in the sequence will take place, not to be confused with the end date of the event itself
- If you selected Tuesday, October 24, 2017, then the last instance of the event would take place on the preceding Wednesday (October 18) instead
By contrast, if you set the pattern to end after a certain date, the next logical date will be used as the final date. To extend our previous example, that means setting the pattern to end after October 25 would mean the last date in the pattern would be October 25.
In other words, the on and after options let you distinguish between inclusive and exclusive date ranges. Selecting the never option means that events will be created indefinitely as dictated by your Recurrence Settings.
⚠ It is possible to create a recurring event with no end date for the event to stop recurring. Please note that doing so will set the event to recur indefinitely. This will create an indefinitely growing number of events posts in the calendar. Indefinitely growing events can have a negative effect on the calendar’s performance. Your calendar may load or react slowly based on the number of events that are present in the calendar.
If you’re setting up a regular recurrence pattern, such as an event that occurs on a monthly pattern without exceptions, then you are all done! Scroll up until the Publish pane is visible on the right side of the page, then click the blue Publish or Update button to save your event.
If you want a more complicated recurring event, read on! And remember, you can set as many recurrence rules as you need. Click the Add more events button once you’re finished with a set of recurrence rules to expand the next set of options. You can remove a set of recurrence rules at any time by clicking the trash can icon to the right of the desired row.
You can exclude specific dates or ranges within a recurring series. An Add Exclusion button will appear as soon as you add any other recurrence rules. Clicking this will display a row of buttons matching those that appear when adding a new recurrence rule. You can use the Daily, Weekly, Monthly, or Yearly exclusion options to exclude events in a pattern-based series. You can use the Once exclusion option to exclude a single event on a specific date.
Add as many exclusions as you need to fine-tune your event series. You can delete exclusions by clicking the trash can icon to the right of any row.
Thank you for being a paid PhiladelphiaDANCE.org Member. You will still need to create a new username/password and account for use of the calendar. This service is separate from membership and completely FREE to the dance community.